Privacy Policy
Effective Date: 10 June 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with www.mandyhickson.com (“the Website”), operated by Mandy Hickson (“we”, “us”, or “our”).
1. Who We Are
This is the official website of Mandy Hickson, a motivational speaker and author, providing information, blog content, and resources related to leadership, teamwork, and aviation.
2. What Personal Data We Collect
We may collect the following personal information through our contact forms or communications:
- Full name
- Email address
- Phone number (if provided)
- Any message or enquiry you submit
We do not knowingly collect data from individuals under the age of 18. If you are under 18, please do not submit personal information via the site.
3. How We Use Your Information
We use the information you provide to:
- Respond to enquiries or requests
- Provide information about our services or events
- Maintain and improve the Website
- Comply with legal obligations
4. Lawful Bases for Processing
Under the UK GDPR and EU GDPR, the lawful bases for collecting and using your data may include:
- Your consent
- Fulfilment of a contract
- Our legitimate interests (such as responding to enquiries)
- Legal obligation
5. International Data Transfers
Your personal data is processed and stored in the United Kingdom. We do not transfer your personal data to other countries.
6. Data Retention
We retain your data only as long as necessary for the purposes for which it was collected, or as required by law.
7. Third-Party Links
This Website contains links to external websites we do not control. We are not responsible for the privacy practices or content of those sites.
8. Data Sharing
We do not sell or rent your personal data. We may share data with trusted service providers who help us operate our website and provide services, under appropriate data processing agreements.
9. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Withdraw your consent
- Lodge a complaint with a supervisory authority (e.g. the ICO in the UK)
To exercise your rights, please email: mandy@mandyhickson.com
10. Limitation of Liability
To the fullest extent permitted by law, our liability for any claims related to the use of this Website is limited to the lesser of the amount paid by the user or £100.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
12. Contact
For any questions or requests regarding this policy, contact:
Mandy Hickson
📧 Email: mandy@mandyhickson.com
📞 Phone: +44 (0) 7799 628 540
🌐 Website: www.mandyhickson.com
Cookie Policy
Effective Date: 10 June 2025
This Cookie Policy explains how Mandy Hickson (“we”, “us”, “our”) uses cookies and similar technologies on www.mandyhickson.com.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help enhance user experience and provide insight into how the website is used.
2. Types of Cookies We Use
- Strictly Necessary Cookies
Required for the website to function properly. - Performance/Analytics Cookies
Help us understand how visitors interact with the site (e.g. via Google Analytics). These cookies do not collect personally identifiable information. - Functionality Cookies
Enable enhanced features such as remembering preferences.
3. Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
4. Third-Party Cookies
We may use embedded content (e.g. YouTube videos, social media links) that may place cookies from external sites. These are governed by the privacy policies of those third parties.
5. Changes to This Policy
We may update this Cookie Policy periodically. Updates will be posted on this page with the updated date.
6. Contact
For questions about our cookie usage, please contact: mandy@mandyhickson.com
